Terms of Service

By accessing or using the On-Sight Optics website, you agree to be bound by these Terms of Service and any supplemental notices, policies, disclaimers, or workflow-specific conditions that are incorporated into the relevant website experience.

If you don't agree to these Terms, you must discontinue use of the website.

If you use the website on behalf of an employer, company, or other organization, you represent and warrant that you are authorized to act on behalf of that entity for the applicable website activity.

The website is provided for public informational use and for access to public-facing digital services associated with On-Sight Optics, including resource content, contact intake, support routing, public program information, registration pathways, and scheduling access where offered.

Use of the website doesn't obligate On-Sight Optics to approve a registration or participant, schedule a service, fulfill an order, launch a program, continue a workflow, or provide any product or service unless and until separately confirmed by On-Sight Optics.

You may use the website only if you have the legal capacity to enter into a binding agreement under applicable law or if you are using the website under appropriate supervision permitted by law.

You may use the website only for lawful, authorized, and intended purposes related to learning about On-Sight Optics, requesting support, registering for an employer-sponsored program you are eligible for, or accessing public workflow information.

You agree to use the website in compliance with all applicable laws, regulations, and contractual or organizational restrictions that apply to you, including any limitations related to employer authority, confidential information, or regulated health information.

Website content is provided for general informational purposes only. It isn't medical advice, legal advice, employment advice, insurance advice, or a promise of eligibility, reimbursement, treatment, or regulatory compliance in any specific circumstance.

Prescription decisions, workplace safety decisions, reimbursement questions, and employer-sponsored program determinations should be made through appropriate medical, legal, safety, and employer-specific channels.

On-Sight Optics operates as an optical retail provider and works with licensed opticians. On-Sight Optics isn't a doctor's office, doesn't provide on-site eye examinations, and doesn't diagnose eye conditions or determine, adjust, or change a user's prescription.

On-Sight Optics fills eyewear only in accordance with the prescription written by an appropriately licensed prescribing provider and doesn't assume responsibility for prescribing decisions made by a third-party doctor or other licensed prescriber.

Where the website references employer-sponsored safety-eyewear programs, the employer controls program eligibility, approvals, allowances, frame restrictions, ordering rules, internal authorizations, and policy exceptions.

Public-facing guides and summaries on the website don't override a company program page, a written onboarding document, an employer's internal policy, or any separate written agreement with On-Sight Optics.

If you submit information through the website, including registration details, contact inquiries, support requests, scheduling details, or prescription-related information, you are responsible for ensuring that the information is accurate, complete, current, and submitted by an authorized person.

Inaccurate or incomplete information may delay support, verification, routing, scheduling, onboarding, or fulfillment and may cause On-Sight Optics to reject, defer, or close a request.

By providing contact information through a website workflow, you consent to receive communications reasonably related to your request, registration, support issue, or scheduling activity, subject to applicable law and the preferences or limitations reflected in the specific workflow.

On-Sight Optics may require prescriptions to be current, complete, legible, and signed by an appropriately licensed prescribing provider. On-Sight Optics reserves the right to reject, defer, or request clarification for prescriptions that are expired, missing an expiration date, missing a verifiable provider signature, or otherwise incomplete or invalid on their face.

You represent that you have the right and authority to submit any information you provide through the website, including registration information, contact details, scheduling information, and prescription-related information, and that such submission doesn't violate any law, confidentiality obligation, employer policy, or third-party right.

To the extent On-Sight Optics receives protected health information or electronic protected health information through covered workflows, On-Sight Optics applies administrative, physical, and technical safeguards designed to protect the confidentiality, integrity, and availability of such information in accordance with applicable law, including HIPAA where applicable.

The public website isn't intended to function as an unrestricted public repository for medical records. Users should submit only information reasonably requested through designated forms, support tools, or intake channels and should avoid transmitting unnecessary sensitive information through unintended channels.

On-Sight Optics relies on prescriptions as issued by the user's prescribing provider. On-Sight Optics isn't responsible for prescriptions that are written incorrectly, contain omissions, are no longer clinically appropriate, or result in discomfort, strain, visual dissatisfaction, or other issues attributable to the prescription itself rather than the filling process.

If a user believes a prescription is incorrect, incomplete, or causing strain or other visual issues, the user should consult the prescribing doctor or other licensed prescriber rather than rely on On-Sight Optics to diagnose or revise the prescription.

On-Sight Optics maintains reasonable safeguards intended to protect website operations and data submitted through authorized workflows. However, no internet-based transmission, storage environment, or technical platform can be guaranteed to be fully secure, uninterrupted, or error-free.

• Do not attempt to bypass or undermine security controls
• Do not probe, scan, or test the website for vulnerabilities without authorization
• Do not introduce malicious code, harmful payloads, or disruptive automation
• Do not impersonate another individual or organization or submit unauthorized information

Certain website functions may route to or depend upon third-party tools and platforms, including hosted forms, appointment-booking tools, maps, scheduling providers, and embedded services.

Those third-party services may operate under separate terms, privacy practices, accessibility conditions, uptime commitments, and data-handling environments. On-Sight Optics isn't responsible for the independent acts, omissions, policies, or availability of third-party services except to the extent required by law.

Links to or integrations with third-party services don't constitute an endorsement, guarantee, or warranty by On-Sight Optics of those providers or their products, services, security, accessibility, or legal compliance.

The website and its content, including text, layout, branding, graphics, visual assets, compilations, and other materials, are owned by or used under license by On-Sight Optics and are protected by applicable intellectual property and unfair competition laws.

Subject to these Terms, On-Sight Optics grants you a limited, revocable, non-exclusive, non-transferable license to access and use the website for lawful internal, informational, and operational purposes related to the website's intended use.

• Do not reproduce, distribute, republish, or commercially exploit website content without permission
• Do not remove ownership notices or branding
• Do not frame or mirror the website in a misleading or unauthorized way
• Do not use site content to train or improve machine learning or AI systems without written permission

All rights not expressly granted in these Terms are reserved by On-Sight Optics and its licensors.

• Using the website for unlawful, fraudulent, deceptive, or unauthorized purposes
• Submitting false, misleading, unauthorized, or infringing information or materials
• Interfering with website performance, stability, or normal operations
• Attempting unauthorized access to systems, data, workflows, or third-party tools
• Using robots, scrapers, crawlers, or automated tools in a manner that burdens, extracts, or misuses the website
• Misrepresenting identity, authority, affiliation, eligibility, or business relationship

On-Sight Optics may investigate suspected misuse of the website and may suspend, block, restrict, preserve, or disclose relevant information to the extent reasonably necessary to protect the website, users, business operations, legal rights, or compliance obligations, subject to applicable law.

To the fullest extent permitted by law, the website and its public content are provided on an "as is" and "as available" basis without warranties of any kind, whether express, implied, statutory, or otherwise, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

On-Sight Optics doesn't warrant that website content is always complete, current, accurate, uninterrupted, secure, or error-free, or that every workflow will remain available at all times.

On-Sight Optics doesn't warrant the accuracy, suitability, or medical appropriateness of a prescription issued by a third-party prescriber. Subject to applicable law, On-Sight Optics isn't responsible for visual strain, discomfort, or dissatisfaction caused by an incorrect, incomplete, invalid, or outdated prescription supplied by or on behalf of the user.

Use of the website doesn't create a physician-patient relationship, legal-advisor relationship, fiduciary relationship, or other special professional relationship between you and On-Sight Optics.

To the fullest extent permitted by law, On-Sight Optics and its affiliates, officers, employees, contractors, service providers, and representatives won't be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, or for loss of profits, revenue, goodwill, business opportunity, data, or business interruption arising out of or relating to the website or these Terms.

Where liability can't be fully disclaimed, it will be limited to the maximum extent permitted by applicable law.

To the extent a limitation of liability is permitted under applicable law, and to the extent liability is imposed notwithstanding these Terms, the aggregate liability of On-Sight Optics arising out of or relating to the website won't exceed one hundred U.S. dollars (US $100.00) or the amount you paid, if any, to use the specific website service giving rise to the claim, whichever is greater.

On-Sight Optics performs adjustments, cleanings, repairs, and lens work at its San Diego showroom, including on eyewear that On-Sight Optics did not sell. Eyewear submitted for that work is accepted at the owner's risk.

Frames and lenses can break, crack, bend, or be marked during adjustment or repair. That risk is higher for older eyewear, for frames that are worn or have been repaired before, and for frames whose parts are no longer manufactured. To the fullest extent permitted by law, On-Sight Optics is not liable for damage to, or loss of value of, eyewear it did not supply arising out of or relating to such work.

On-Sight Optics may decline to perform any adjustment or repair.

Nothing in these Terms is intended to limit liability to the extent such limitation is prohibited by applicable law.

You agree to defend, indemnify, and hold harmless On-Sight Optics and its affiliates, officers, employees, contractors, and service providers from and against claims, liabilities, damages, losses, costs, and expenses, including reasonable attorneys' fees, arising out of or relating to your violation of these Terms, your misuse of the website, or your submission of unlawful, unauthorized, inaccurate, or infringing information.

You acknowledge that unauthorized use of the website, misuse of confidential or proprietary website content, or violation of the intellectual-property or security-related provisions of these Terms may cause irreparable harm for which monetary damages alone may be inadequate. In such circumstances, On-Sight Optics may seek injunctive or other equitable relief to the extent permitted by law.

On-Sight Optics may update, suspend, remove, or change the website, its content, or these Terms from time to time. Changes to these Terms are effective as of the updated effective date unless otherwise stated.

On-Sight Optics may suspend, restrict, or terminate access to all or part of the website where reasonably necessary to protect the website, users, business operations, legal compliance, or third-party systems.

Any provisions of these Terms that by their nature should survive termination or discontinuation of website use will survive, including provisions relating to intellectual property, disclaimers, limitations of liability, indemnification, governing law, venue, and protective remedies.

These Terms are governed by the laws of the State of California, without regard to conflict-of-law rules.

Any dispute arising out of or relating to these Terms or the website shall be brought exclusively in the state or federal courts located in or serving San Diego County, California, and each party submits to the personal jurisdiction and venue of those courts.

If any provision of these Terms is held unenforceable, the remaining provisions will remain in full force and effect to the fullest extent permitted by law. A failure by On-Sight Optics to enforce any provision doesn't waive that provision or any other right.

These Terms govern public website use unless a different written agreement, workflow-specific notice, or supplemental term expressly applies to a particular activity.

You may not assign or transfer your rights or obligations under these Terms without prior written consent from On-Sight Optics. On-Sight Optics may assign or transfer its rights and obligations under these Terms as part of a merger, acquisition, corporate reorganization, sale of assets, or similar transaction.

Except where expressly stated, these Terms don't create rights in favor of any third party.

Questions regarding these Terms or public website use may be directed through the On-Sight Optics contact page.