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How It Works
On-Sight runs the rollout with you, from mapping your hazards to fitting your employees on site and delivering their glasses.
How the rollout is organized
We start with your work environment and hazards, set the program rules, then plan how employees schedule, get fitted, and receive their safety glasses.We start with your work environment and eye hazards, define the prescription safety eyewear program rules, then plan how employees will schedule, get fitted, and receive their safety glasses.
- 1
Discover
A questionnaire and a discovery call map your hazards, teams, locations, and the service tier that fits.
- 2
Design
Set the allowance, approved package, approval workflow, program page details, and launch materials.
- 3
Delivery
Confirm visit dates, site logistics, delivery method, points of contact, and the support path.
Rollout Phases
We work through the rollout with you in three stages. Open any phase for the details.We work through the rollout with you in three stages. Open any phase for the details.
1
Stage 1
Discover
Questionnaire
A questionnaire you complete before the discovery call.
You fill out a standardized questionnaire that covers your teams, roles, hazards, and sites.
What we cover
- Hazards and eyewear requirements by role
- Prescription and coverage needs across your team
- Details for each of your sites
Discovery Call
A call to go through your answers together and fill in the rest.
We go over your questionnaire together, answer your questions, and cover anything it didn't.
What we cover
- Hazards and eyewear standards for your roles
- Employee groups, shifts, sites, and usage
- The service tier that fits your team
2
Stage 2
Design
Benefit Design
We set the allowance, package, and rules with you.
Together we define what the company covers and what your employees can choose.
What we cover
- Allowance amount and out-of-pocket rules
- Approved frame and lens package
- Restrictions by role, site, hazard, or policy
Approval Workflow
We agree on who approves what before employees order.
We map out the approvals and points of contact with you.
What we cover
- Who approves exceptions, upgrades, eligibility, and rework
- Who owns billing, site logistics, and employee communication
- What has to be done before an order moves forward
Pre-Launch
We build your registration, booking, and program materials.
We set up everything your employees need to register and book.
What we cover
- Registration, calendar, and help routing
- Booking and program materials, digital or printed
- A dedicated program page, when the tier includes one
3
Stage 3
Delivery
Launch
Our opticians fit your employees on site during scheduled visits.
We schedule the visits with you and fit your employees in person.
What we cover
- On-site, in-office, or both
- Visit dates, fitting windows, and staffing
- Site-specific needs like shifts or cost centers
Post-Launch Support
Glasses ship to your site, and we handle support from there.
We get finished eyewear to your employees and handle adjustments, repairs, and remakes.
What we cover
- Delivery by visit, pickup, or shipping
- Adjustments, remakes, repairs, and escalations
- Delivery contacts and employee notifications
Before launch we also lock down the operational specifics, so nothing about points of contact, site access, employee booking, or delivery gets left to sort out on visit day.
Frequently Asked Questions
What teams ask about setting up and running the rollout.
You complete a questionnaire first, covering the hazards and eyewear requirements for each role, prescription and coverage needs, and the details for each of your sites. We go through your answers together on the call and fill in the rest.
In three stages. Discover maps your hazards, teams, locations, and service tier. Design sets the allowance, approved package, approval workflow, and program materials. Delivery confirms visit dates, site logistics, and how glasses reach your employees.
During the approval workflow phase we agree on who approves exceptions, upgrades, and eligibility, and who owns billing, site logistics, and employee communication. We also confirm delivery contacts for each location before launch.
Yes. Site details are mapped during discovery, and each location gets its own visit dates, fitting windows, and staffing. Additional site visits can be added when launches expand or new locations come online.
Restrictions by role, site, hazard, or policy are set during benefit design, alongside the approved frame and lens package. Specialized environments can add laser protection, goggles, or respirator inserts.
You choose the delivery model during the final stage: by visit, pickup, or shipping, whichever fits your sites. We confirm delivery contacts and employee notifications first, then handle adjustments, remakes, and repairs from there.
Ready to map the rollout?
Bring us the locations, hazards, allowance goals, and service needs. We'll help shape the rollout into a plan your team can follow.